What about the local language? Do we need guide services everywhere?
We provide English speaking chauffeurs for individual tours. For group tours, English speaking tour escorts would accompany the groups. During sightseeing involving historically important places or monuments, we provide English speaking local guides who are well knowledged in history and culture. We could even provide guides who speak French, German and Japanese, only on advanced booking.
What are the types of vehicles used for transfers & sightseeing?
Air Conditioned sedans or MPVs are nomally used for package tours to facilitate carrying the luggage. If the package involves hillstations, we would recommend MPVs, due to the ride height and comfort levels. Experienced chauffeurs are provided for all types of vehicles.
What is the usual duration of a sightseeing trip?
Usually, sightseeing trips are designed to give enough time for the travellers to relax and enjoy the views. Hence, the sightseeing trips might be spilt into 3-4hrs in the morning session and 2-3hrs in the afternoon session. But the duration could vary due to traffic and overcrowding of the locations.
Are the tour packages organized as group tour or is it individually customized?
Tour packages are customized as per the travellerâ€™s requirement. Be it individual, family or group, we shall arrange the same with utmost care. Tours would never be clubbed with another group, be it individual or family. Every tour is customized with the type of hotel, transport and location.
How do I make a reservation? How to make payments for my trip?
To reserve a package, kindly fill up the requisite form and get the itinerary & quotation. Once the itinerary & quote is finalised, we shall provide the bank details to which an advance amount equivalent to 25% of the total package cost should be remitted. Upon receipt of the same, we shall mail you the confirmation. Balance could be paid before commencement of the tour vide bank remittance or should be paid & settled upon arrival.
What is the cancellation policy?
We have set very liberal policies for cancellation. The tour package or any service could be cancelled without any charges upto 5 calendar days prior to commencement of tour. Forfeit 25% of total tour package for cancellation within 5 days and upto 1 day prior to commencement of tour. Cancellation within 24hrs is considered as NO SHOW and the total tour package cost would be forfeited.
Is there a refund on unutilised services?
No, unutilised services are non-refundable. We encourage you to enjoy all the services included in the tour package.
Do I need a Visa and Travel insurance to travel?
Yes, a valid Passport with Visit visa is required for all International travels. If you are visiting India, kindly visit the official website of Indian Government or contact Indian Mission in your country to know about the process of getting visa. Government of India has eased the visa formalities for many countries and their citizens could avail Visa-On-Arrival at major airports in India. It is always advisable to have a valid travel insurance.
Is tipping included in the tour cost? If not how much should it be for the trip?
Tipping is not included in any of our packages and it is left the discretion of the travellers. Though not compulsory, tipping is expected by one and all involved in the service industry. We would recommend carrying small change in your pocket.